• 262 Fort Austin Ave, Plymouth PL6 5SS
  • Mon - Sat 9.00 - 18.00
  • 01752 709757

About us

Our Services

We provide a safe homely service for individuals with a Learning Disability. The building is not suitable for all physical disabilities and we do not provide nursing care. Staff are carefully selected during the recruitment process, for their kind and caring ways. We partake in regular training, covering all aspects of care for Learning Disabled.

About Silvermead

We use person centred care plans which we are continuing to develop and are reviewed regularly with the service user, whenever possible, staff and family. When a service user comes we use a structured admission assessment to ensure all needs are met, including medication, falls risk, nutritional needs, risk assessments, mobility and any managing of behaviours, we would do this along side social workers as well as the clients and family. We would also consider emergency placements if available and appropriate. Clients may bring in their own furniture should they wish to, remembering space will need to be taken into account.


Training is person centred, we carry out training that is mandatory, we also include dementia, end of life, mental health, continence care, diabetes, behaviours that challenge, epilepsy, as well as incorporating the new care certificate in our Induction, all staff are DBS checked and references are checked, one reference has to be the previous employer. Our staff team is diverse we have an open culture.

Personal Care

All care is provided in Service user bedrooms or bathrooms, staff knock before asked to enter the room, doors have locks and are sprung shut. All care is provided with dignity. Suitable equipment can be made available if required, for example bath seats.

Food & Nutrition

At Silvermead we have all food cooked from fresh on the day, and locally sourced from Devon and East Cornwall. All clients are consulted about their wishes and choices for meals. Whilst all clients are consulted, great consideration is given to Nutritional Standards of all meals, it is not our policy to use processed food. Whenever possible in spring and summer, meals are taken outside, with BBQs most weekends. All staff are given cookery lessons and are encouraged to use salads and fresh herbs from our own garden. We do believe that good nutrition is the way to health and happiness.


Laundry is carried out at the home this is something we encourage all to do with the help of the staff.


We provide activities in and outside of the home and the weekly activities are advertised on activities board, with the weekends providing an opportunity for cookery classes and gardening.